FAQ

Frequently Asked Questions

Is this a group tour?

No.
This is a fully private, tailor-made experience designed exclusively for you.
No groups, no fixed schedules — only your personal rhythm.


What is included in the experience?

The experience includes:
• 7 nights in a luxury suite in the Veneto countryside
• Private transportation with professional driver
• Exclusive wine tastings at selected wineries
• Daily breakfasts, lunches, and dinners
• A private day in Venice with reserved dining
• Personal hosting and concierge assistance

Everything is carefully curated to provide a seamless luxury journey.


What is not included?
• International flights
• Airport transfers (available on request)
• Travel insurance
• Personal purchases and optional gratuities


How does booking work?

After your inquiry:
1. We confirm availability for your preferred dates
2. We personally guide you through the experience details
3. Your reservation is finalized directly with the hosting property

This personal process ensures privacy, accuracy, and exclusivity.


Is a deposit required?

Yes.
• 50% deposit is required to confirm the reservation
• Final balance is due 150 days before arrival

Your booking is secured once the deposit is received.


What is the cancellation policy?
• 150+ days before arrival: full refund minus a small administrative fee
• 149 days or less: payments are non-refundable due to advance reservations and secured services


Do you recommend travel insurance?

Yes, strongly.
Comprehensive travel insurance protects your investment in case of unexpected changes.


Can the experience be customized?

Absolutely.
Each journey is personally tailored based on your preferences, travel style, and interests.